![]() ![]() So if you then go back to the account settings and UN-check the cached Exchange mode box again, Outlook comes up, but insists it's working offline and they can't send or receive anything: The only way to make Outlook open is to go into their mail profile and check the Cached Exchange Mode box. Checking the mail profile shows that the server name is correct and that it's resolving the user's mailbox just fine. The problem is that when a new user signs in, they get the following error message: I have flushed all the user profiles from the system so that everyone who signs in gets a fresh (empty) profile with no caching. I have attempted to settle this issue by using the Office Customization Tool (per this TechNet article) to configure Outlook so that cached Exchange mode is off by default. This is a desktop PC with an Ethernet connection, so cached Exchange mode is pointless. You can delete the files all day long, but they just come back when the user signs in and it only takes a couple weeks before we start running out of disk space again. >60% of the hard drive space is being wasted on Outlook OST files. That computer has a disk space problem on it. I have a shared Windows 7 computer with Office 2010 on it that dozens of people use.
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